Questions frequently asked by our guests. 56
- What time do you open?
The park opens daily at 11 a.m. except for the last 2 weekdays of the season when the park opens at 4 p.m. and closes at 8 p.m. Check out our operating schedule.
- Is the park closed on holidays (Memorial Day, 4th of July, Labor Day)?
The park is open all summer, including holidays, weather permitting.
- Do I need a wristband if I’m not swimming?
All guests entering the park must pay park admission based on height or age and wear a wristband at all times. Admission is not discounted if guests are not swimming.
- At what age are kids allowed in free?
Children under the age of 2 are free. Starting the day the child turns 2 is when the child will be charged the park admission.
- Are towels provided?
We do not provide towels, but our gift shop sells souvenir towels.
- Can guests bring their own outside food and beverages into the park?
We do not allow any outside food or beverage. Please see our park rules and information page for more details.
- How much is parking?
Wild Water West offers free parking!
- Do you have lifeguards on duty?
Wild Water West has lifeguards on all water attractions. The lifeguards are also certified by Ellis and Associates, the leaders in waterpark safety.
- Why do the lifeguards perform mock rescues when the park is open?
The District's lifeguard training provider, Jeff Ellis & Associates (E&A) requires that staff practice Vigilance Awareness Training (VAT) as an educational tool for lifeguards. E&A has long been an innovator in the aquatic community. VAT seeks to educate, train, and prepare lifeguards for a submersion event. Through exhaustive research, the VAT training uses a mannequin to simulate a submerged victim. E&A found that with this training technique, the average detection time was 30 seconds; some detection occurred in as little as 10 seconds. This program is unique in that it involves actually showing lifeguards what a submerged victim looks like. If you see a mannequin in or around the park, do not remove it.
- What is included in park admission?
Your admission gets you unlimited access to the complete waterpark, wave pool, bumper boats, go-karts, mini golf, batting cages, and sand volleyball.
- Is paintball included with my admission?
Paintball is not included with admission and we do require a reservation in order to accommodate your group. Visit our paintball page for rates and additional information.
- Is there anything extra I have to pay for once in the park?
Lockers, food and beverage, and a $1 deposit to play mini golf that will be returned to you once the ball and putter have been returned to the attendant are additional.
- Do you have any specials?
We offer specials Monday through Thursday. We also offer discounted evening tickets from 4pm to 8pm.
- Is there a military discount?
We offer $5 off day admission and $3 off evening admission. This discount only applies to each person who can show a valid military ID.
- How many people are required in a group in order to get the group rates?
Group discounts start at 25 guests.
- Where can I purchase discounted tickets?
Get-N-Go gas stations located throughout Sioux Falls, Tea, Parker, and Hartford sell discounted Wild Water West tickets.
- What happens if it rains?
We do not close the park due to just rain, but we may have to shut down certain rides or attractions for a period of time.
- What is your dress code?
We are a family oriented waterpark and expect that all swimwear be appropriate for both our male and female guests. Thongs are not allowed. Swim trunks, shorts, or pants that fall below the waistline will not be permitted on the property. Underwear should never be exposed. Bikini tops must provide appropriate coverage. Clothing displaying profanity will not be tolerated. Those choosing not to comply will be asked to leave without a refund. Thank you for helping us to maintain a family atmosphere.
- Can I carry my alcoholic beverage around in the park or does it need to stay strictly in the bar area?
You may carry your alcoholic beverage around the park. Please keep in mind that Wild Water West is a family establishment, and we reserve the right to escort an occupant out of the park for disorderly conduct.
- Do you have a lost & found?
Our lost and found is available during our hours of operation. For sanitary reasons, we cannot store wet clothing, towels, or any other fabric items left at the water park overnight. If cloth items are not claimed by the end of the business day on the day of your visit, they will be thrown away.
- Are showers available in the facility?
Showers are located in the men’s and women’s locker rooms. We do not provide toiletries.
- Are water shoes required?
No. However, for the safety and health of guests we certainly recommend them.
- Is there seating available in the water park? Can I bring my own?
Over 800 deck chairs are located throughout waterpark. Deck chairs are first come first serve. You are welcome to bring in your own lawn chair.
- Tube/locker rental:
Single tubes are included in the admission price. Individual lockers are available for a rental fee.
- Do you have Wi-Fi at the park?
- Does the Waterpark provide life vests?
We offer complimentary life vests on a first come first serve basis. You are welcome to wear your own life vests as well as long as they are Coast Guard approved.
- Are strollers allowed?
You may bring in your strollers; however, designated stroller parking is not available.
- Is there shade in the Waterpark other than the cabanas?
Currently, there is limited shade within the Waterpark.
- Are umbrellas allowed in the park?
- What are the height restrictions in your park?
Waterslide Tower: Must be 48 inches to ride alone
Bumper Boats: 48 inches to drive
Go-Karts: 58 inches to drive and 36 inches to ride
Wave Pool: Anyone under 48 inches must be within arms length of an adult. We strongly encourage inexperienced swimmers to wear life vests.
- How old does my child need to be to get dropped off at the park with no adult supervision?
We prefer the age of 13 or 14 if your child will be on their own. It is up to the parents to decide if their child is responsible and can follow rules without adult supervision.
- Do you have a Gift Shop?
Yes! We have a fabulous gift shop that has a few of your essentials covered such as towels, sunscreen, sunglasses, flip flops and other items that sometimes get left behind. We alos have collectible souvenirs like Magnets, T-Shirts, Hats, Beach Bags, Sarongs and more!! You have to come and see it all for yourself!
- Can I purchase tax exempt tickets online?
No, all tax exempt purchases must be made through the office or over the phone.